Contact us

Telephone numbers

You can contact our client services team from 8 am - 8 pm (UK time), Monday to Friday on 0800 289936 (freephone from within the UK) or +44 (0)1624 645000.

Other local numbers:

London office +44 (0)20 7002 3600

Jersey office +44 (0)1534 887889

South Africa 0860 50 70 90 (SA Sharecall)

UAE Representative Office +971 (4)3465 581 

 

Platinum Status Visa card hotline

Tel: +44 (0)1624 645111

This number is available 24 hours a day, seven days a week, from anywhere in the world for your platinum status Visa card queries.

Fraud Hotline

If you suspect that someone has accessed your personal security details or there's been suspicious activity on your account, please call us as soon as possible.

During business hours, 8am - 8pm Monday to Friday, please call +44 (0)1624 645000

Outside business hours, please call +44 (0)208 1673223